Return Policy

We want you to love your Simply Free pieces.

Returns & Eligibility

Items must be unworn, unwashed, and in original condition. All tags and removable padding must be included. Returns must be initiated within 14 days of delivery.

Final Sale Items

Items marked final sale, discounted items, and intimate wear are not eligible for return.

Exchanges

If you need a different size, we're happy to help with an exchange based on availability.

Return Process

To start a return, contact us at freedombuiltin@gmail.com. Once approved, customers are responsible for return shipping unless the item is defective.

Processing Time

Returns are processed within 5–7 business days after we receive the item.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 3 days of delivery with photos.