Return Policy
We want you to love your Simply Free pieces.
Returns & Eligibility
Items must be unworn, unwashed, and in original condition. All tags and removable padding must be included. Returns must be initiated within 14 days of delivery.
Final Sale Items
Items marked final sale, discounted items, and intimate wear are not eligible for return.
Exchanges
If you need a different size, we're happy to help with an exchange based on availability.
Return Process
To start a return, contact us at freedombuiltin@gmail.com. Once approved, customers are responsible for return shipping unless the item is defective.
Processing Time
Returns are processed within 5–7 business days after we receive the item.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 3 days of delivery with photos.